These are the top 5 product management skills you need to master

David Theil
4 min readApr 3, 2024

How confident do you feel in your current role as Product Owner?
Do you have everything you need or do you sometimes feel like you’re stuck?
In some situations, Product Owners can reach their limits. That’s why it’s important to work on your core skills.

Here are the most important skills you need to master as a Product Owner.


1. Empathy and conflict management.

Product Owners must be able to say no. And they have to do so pleasantly and agreeably. Stakeholders and customers often have the most specific ideas and feature requests. And although we as Product Owners are very happy about such insights, we cannot and should not fulfill all of these wishes.
It is always important to pay attention to whether these wishes also fit in with the product vision and product strategy. It is also necessary to prioritize the desired features. As a result, we often encounter resistance from customers and stakeholders. Therefore, one of the most important skills a Product Owner must have is to be empathetic and to recognize when a stakeholder is dissatisfied. If the subtlest facial features change, the tone of voice, or the style of conversation changes, a Product Owner must be able to notice this and, if necessary, address…