How to Grow Your Product Management Skills as a Product Owner — Part II Skills and Fokus

The New Approach for a Skill-based Product Owner Maturity Model

Intro — Imagine the following situation:

It is cold outside, it is the beginning of winter, and it is getting colder and colder. You have a problem with your heating system. A technician will come to your house to fix the problem. He arrives at your doorstep. You open the door an greet him friendly. He looks old, with gray hair, about 50 years old, and therefore seems to be very experienced and mature. He searches for a while for the problem and after a few minutes he easily finds the issue — a burned fuse. He fixes the problem by switching the fuse and replacing it with a new one. You are relieved because this weekend your family will visit you for a celebration, and now they can have it cosy and warm.

A couple of weeks after that it is getting cold again. The heating system is broken again. No warm water, no heating. You checked the heating system and for sure you see that the fuse burned through again. You call the company again and this time you want another more “mature” technician. After a couple of hours a young technician, about 30 years old, arrives at your house. Is this the more mature technician? He checks the whole system with his handheld computer and quickly finds the problem — moisture and a small leak led to the problem.